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Hiring Manager Status Definitions

This guide will define the statuses that are used to categorize our hiring managers' platform activity.

Indicator

  • New 
    • Definition: auto assigned as an indicator when a new profile is created and joins CM.
    • Indicator will remain on profile for 1 week. 


Statuses 

  • Pending 
    • Definition: User has submitted a hiring manager account. Flagged for additional review. 
    • Action: WFA staff (Josh currently) to review profile, vet, confirm customer assignment, then change status to Active or Not Qualified
  • Active 
    • Definition: auto-assigned if the hiring manager has at least 1 role posted with status “open.”
      • Action: WFA team member to support as relevant 
    • Active - no jobs
      • Definition: auto-assigned if the hiring manager has no roles with status “open.”
      • Action: WFA team member to reach out to new HMs for onboarding support and to encourage them to post roles.
    • When a hiring manager is moved to Active OR Active- No Jobs, the system automatically sends the Welcome email to the hiring manager.
  • Dormant
    • Definition: Assigned automatically when the user has no profile activity/has not logged into Civic Match for 6+ months. 
    • Action: WFA team member to attempt to move to active.
    • Note: Some users in this category are executive sponsors and not expected to log in. 
  • Removed
    • Account deleted. User no longer works at a government employer.  
  • Not Qualified 
    • Definition: Did not pass vetting or did not submit a complete profile. User does not meet qualification criteria.