--- title: Hiring Manager Status Definitions description: This guide will define the statuses that are used to categorize our hiring managers' platform activity. --- [Skip to content](https://www.support.civicmatch.org/hiring-manager-status-definitions#main-content) [![CivicMatch-logo-horizontal-white](https://www.support.civicmatch.org/hs-fs/hubfs/CivicMatch-logo-horizontal-white.png?width=822&height=190&name=CivicMatch-logo-horizontal-white.png)](https://www.support.civicmatch.org?hsLang=en) Open main navigation Close main navigation - [SIGN IN](https://app.civicmatch.org/sign-in) [SIGN IN](https://app.civicmatch.org/sign-in) How can we help you? - There are no suggestions because the search field is empty. 1. [Civic Match Support](https://www.support.civicmatch.org/?hsLang=en) 2. [WFA Admin](https://www.support.civicmatch.org/wfa-admin?hsLang=en) 3. [Managing User Accounts](https://www.support.civicmatch.org/wfa-admin?hsLang=en#managing-user-accounts) July 22, 2026 # Hiring Manager Status Definitions ## This guide will define the statuses that are used to categorize our hiring managers' platform activity. **Indicator** - **New**  - Definition: auto assigned as an **indicator** when a new profile is created and joins CM. - Indicator will remain on profile for 1 week. ![](https://www.support.civicmatch.org/hs-fs/hubfs/image-png-3.png?width=670&height=90&name=image-png-3.png) **Statuses**  - **Pending**  - Definition: User has submitted a hiring manager account. Flagged for additional review. - Action: WFA staff (Josh currently) to review profile, vet, confirm customer assignment, then change status to Active or Not Qualified ![](https://www.support.civicmatch.org/hs-fs/hubfs/image-png-2.png?width=562&height=73&name=image-png-2.png) - **Active**  - Definition: auto-assigned if the hiring manager has at least 1 role posted with status “open.” - Action: WFA team member to support as relevant  ![](https://www.support.civicmatch.org/hs-fs/hubfs/image-png-Feb-10-2026-10-42-13-3585-PM.png?width=536&height=44&name=image-png-Feb-10-2026-10-42-13-3585-PM.png) - - **Active - no jobs** - Definition: auto-assigned if the hiring manager has no roles with status “open.” - Action: WFA team member to **reach out to new HMs for onboarding support** and to encourage them to post roles. ![](https://www.support.civicmatch.org/hs-fs/hubfs/image-png-Feb-10-2026-10-39-51-5876-PM.png?width=592&height=70&name=image-png-Feb-10-2026-10-39-51-5876-PM.png) - **When a hiring manager is moved to Active OR Active- No Jobs, the system automatically sends the Welcome email to the hiring manager.** - **Dormant** - Definition: **Assigned automatically when the u**ser has no profile activity/has not logged into Civic Match for 6+ months. - Action: WFA team member to attempt to move to active. - Note: Some users in this category are executive sponsors and not expected to log in.  ![](https://www.support.civicmatch.org/hs-fs/hubfs/image-png-Feb-10-2026-10-43-50-6934-PM.png?width=670&height=64&name=image-png-Feb-10-2026-10-43-50-6934-PM.png) - **Removed** - Account deleted. User no longer works at a government employer.   ![](https://www.support.civicmatch.org/hs-fs/hubfs/image-png-Feb-10-2026-10-43-27-8794-PM.png?width=670&height=83&name=image-png-Feb-10-2026-10-43-27-8794-PM.png) - **Not Qualified**  - Definition: Did not pass vetting or did not submit a complete profile. User does not meet qualification criteria. ![](https://www.support.civicmatch.org/hs-fs/hubfs/image-png-Feb-10-2026-10-43-39-1376-PM.png?width=670&height=85&name=image-png-Feb-10-2026-10-43-39-1376-PM.png) - [Job Seekers](https://www.support.civicmatch.org/job-seekers?hsLang=en#main-content) - [Getting Started](https://www.support.civicmatch.org/job-seekers?hsLang=en#getting-started) - [Managing Your Civic Match Profile](https://www.support.civicmatch.org/job-seekers?hsLang=en#managing-your-civic-match-profile) - [Searching for Roles](https://www.support.civicmatch.org/job-seekers?hsLang=en#searching-for-roles) - [Expressing Interest in Roles](https://www.support.civicmatch.org/job-seekers?hsLang=en#expressing-interest-in-roles) - [Resources](https://www.support.civicmatch.org/job-seekers?hsLang=en#resources) - [Hiring Managers](https://www.support.civicmatch.org/hiring-managers?hsLang=en#main-content) - [Getting Started](https://www.support.civicmatch.org/hiring-managers?hsLang=en#getting-started) - [Managing Roles on the Job Board](https://www.support.civicmatch.org/hiring-managers?hsLang=en#managing-roles-on-the-job-board) - [Sourcing Candidates](https://www.support.civicmatch.org/hiring-managers?hsLang=en#sourcing-candidates) - [Resources](https://www.support.civicmatch.org/hiring-managers?hsLang=en#resources) - [WFA Admin](https://www.support.civicmatch.org/wfa-admin?hsLang=en#main-content) - [Resources](https://www.support.civicmatch.org/wfa-admin?hsLang=en#resources) - [Managing User Accounts](https://www.support.civicmatch.org/wfa-admin?hsLang=en#managing-user-accounts) - [Managing Job Postings](https://www.support.civicmatch.org/wfa-admin?hsLang=en#managing-job-postings) - [Demo Scripts](https://www.support.civicmatch.org/wfa-admin?hsLang=en#demo-scripts) - [Events](https://www.support.civicmatch.org/wfa-admin?hsLang=en#events) [![WFA-logo-vertical-cream](https://www.support.civicmatch.org/hs-fs/hubfs/WFA-logo-vertical-cream.png?width=269&height=100&name=WFA-logo-vertical-cream.png "WFA-logo-vertical-cream")](https://www.workforamerica.org) [AB](https://www.workforamerica.org/about)[OUT](https://www.workforamerica.org/about) [CIVIC MATCH](https://www.CIVICMATCH.ORG) [civicmatch@workforamerica.org](mailto:civicmatch@workforamerica.org) ★ [support@workforamerica.org](mailto:support@workforamerica.org) ★ [Privacy policy](https://www.workforamerica.org/privacy-policy) ★ [Term of use](https://www.workforamerica.org/term-of-use) [mailto:support@workforamerica.org](mailto:support@workforamerica.org)