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How To Approve New Jobseekers

Most jobseeker profiles will be auto-approved, but some may require additional review. This guide will walk you through how to grant or deny jobseekers access to Civic Match.

The jobseeker sign up form requires jobseekers to self-attest that they meet the Civic Match criteria before submission. Auto approval checks for:

  • Full name
  • Current or Most Recent role
  • LinkedIn URL
  • Resume uploaded
  • Resume parse and submited profile information are aligned. 

If auto approval cannot verify a jobseekers' eligibility, they will be flagged as "Pending Review," requiring manual approval. 

To review a job seeker profile: 

  1. Open their profile. 
  2. Click Edit to see the entirety of the profile fields. 
  3. Verify profile details for completion and accuracy. 
    1. Resume uploaded and in alignment with profile details and eligibility requirements.
    2. Profile details and required fields are complete.
  4. Clean up data and make updates, as needed (e.g. typos, capitalization, spelling out acronyms).
  5. Once profile is reviewed and confirmed eligible, change Candidate Status to Active. 
    1. If candidate is not eligible, change status to Not Qualified.
    2. Ineligible candidates will receive an email update within 7 days.